| Frequently Asked Questions |
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Delivery Policy |
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Return Policy |
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Goods purchased from 42Play.Com.Au can be returned within fourteen 14 days of purchase, If found to be faulty due to a manufacturing fault for exchange, refund or repair.
Learn more about the details of our Return Policy
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Order Cancellation Policy |
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When placing your order please note that not all goods are always available, although we do try to keep as much product in stock at all times, but due to unforeseen circumstances sometimes we do run out of stock.
Learn more about the details of our Order Cancellation Policy
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Payment Options |
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The 42Play.Com.Au web site provides secure 128 Bit SSL encription for all payment options and personal data, while accecpting all major credit cards, this security feature is provide by COMODO.
Learn more about the details of our Payment Options
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Becoming a Member |
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You can browse around our website and make a purchase without becoming a member, however membership does give you the following benefits:
Learn more about the details of how to Become a member
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Can't find an item? |
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Our Guarantee |
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All of our products come with a 12 month guarantee.
Learn more about the details of our Guarantee
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Pricing Policy |
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Since we don’t have a shop front, our overheads are much lower than "traditional" brick and mortar adult stores. Hence, we can offer you a substantial saving on the retail price.
Learn more about the details of our Pricing Policy
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Privacy Statement |
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We at 42Play.Com.Au respect your privacy. We do not sell, rent or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security.
Learn more about the details of our Privacy Statement
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Updating your Email address |
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To update your account email address you will need to contact sexy@42Play.com with your request, the new email address and the current password for your account. Please allow up to 48 hours for our customer service team to update your account. Once your account is updated, the new email address will be required to sign in and all emails regarding future orders will be sent to the new email address.
Learn more about the details of how to update your Email address
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Retrieving your Password |
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To have your account password sent to you, click on the "Retrieve password" link on the sign in and modify your profile page, or directly by visiting our Retrieve password page.
Learn more about the details of how to Retrieve your Password
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Order Status |
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You can track the status of your order when you are logged in by clicking the Order Status link in the top right corner or side navigation bar of most pages on our site. Here you can track your order as it moves through the various stages of the order process.
Learn more about the details of your Order Status
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