Frequently Asked Questions
Learn about our Delivery PolicyLearn about our Return Policy
Learn about our Order Cancellation Policy
Learn about our Payment Options
Learn about how to Become a member
Can't find an item? Learn about our Advance search function
Learn about our Guarantee
Learn about our Pricing Policy
Learn about our Privacy Statement
Learn how to update your Email address
Learn how to Retrieve your Password
Learn more about your Order Status
Delivery Policy
All parcels can be tracked online via your account.....
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Return Policy
Goods purchased from 42Play.Com.Au can be returned within fourteen 14 days of purchase, If found to be faulty due to a manufacturing fault for exchange, refund or repair.
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Order Cancellation Policy
When placing your order please note that not all goods are always available, although we do try to keep as much product in stock at all times, but due to unforeseen circumstances sometimes we do run out of stock.
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Payment Options
The 42Play.Com.Au web site provides secure 128 Bit SSL encription for all payment options and personal data, while accecpting all major credit cards, this security feature is provide by COMODO.
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Becoming a Member
You can browse around our website and make a purchase without becoming a member, however membership does give you the following benefits:
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Can't find an item?
If you can’t find an item that you would be interested in on our website, send us an e-mail sexy@42play.com Chances are, we can supply it at the most competitive price.
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Our Guarantee
All of our products come with a 12 month guarantee.
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Pricing Policy
Since we don’t have a shop front, our overheads are much lower than "traditional" brick and mortar adult stores. Hence, we can offer you a substantial saving on the retail price.
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Privacy Statement
We at 42Play.Com.Au respect your privacy. We do not sell, rent or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security.
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Updating your Email address
To update your account email address you will need to contact sexy@42Play.com with your request, the new email address and the current password for your account. Please allow up to 48 hours for our customer service team to update your account. Once your account is updated, the new email address will be required to sign in and all emails regarding future orders will be sent to the new email address.
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Retrieving your Password
To have your account password sent to you, click on the "Retrieve password" link on the sign in and modify your profile page, or directly by visiting our Retrieve password page.
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Order Status
You can track the status of your order when you are logged in by clicking the Order Status link in the top right corner or side navigation bar of most pages on our site. Here you can track your order as it moves through the various stages of the order process.
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